TradeBridge (“we”, “our”, “us”) is committed to protecting your personal and business
information. This Privacy Policy explains how we collect, use, store, and protect your
data when you use our website, assessment portal, or any related services.
By using our platform, you agree to the practices described below.

1. Information We Collect

A) Information You Provide

We collect information directly from you when you:
● Register an account
● Submit company details
● Upload documents
● Request an assessment report
● Contact support

This may include:

● Company name, license, registration number
● Financial statements
● Trade documents (contracts, invoices, shipping docs)
● Identification details of authorized personnel
● Email, phone number, job title

B) Automatically Collected Information

When you access our website or portal, we collect:
● IP address & device information
● Browser type
● Usage data (pages viewed, clicks, time spent)
● Cookies to enhance user experience

C) Assessment Data

During the credit assessment process, we generate:

● AI analysis results
● Risk indicators
● Document verification notes
● Credit scores and recommendations
This data remains confidential and is not shared without permission.

2. How We Use Your Information

We use your information to:

● Provide creditworthiness assessments and risk reports
● Improve our AI models and scoring accuracy
● Process and review uploaded documents
● Communicate updates and report availability
● Enhance platform functionality and user experience
● Ensure compliance with applicable laws and regulations
● Maintain security and prevent fraudulent activity

We do not sell or rent your data to third parties.

3. Who We Share Information With

We may share limited information with:

A) Internal Experts
Senior credit and risk specialists who manually review assessments.
B) Service Providers
Only trusted third parties supporting:

● Cloud hosting
● Data security
● Email communication
● AI processing tools

(Under strict confidentiality agreements)

C) Regulatory Authorities

Only if required by UAE or relevant jurisdictional laws.

D) Banks or Funders

Only with your explicit written consent, in case you request your report to be
shared for financing purposes.

4. Data Storage & Security

Your data is stored on secure cloud servers using:

● AES-256 encryption
● Multi-factor authentication
● Role-based access control
● Continuous monitoring
● Encrypted data transmission (HTTPS/SSL)
We operate in compliance with:
● UAE Data Protection Standards
● GDPR-aligned best practices

5. Data Retention

We retain your information for as long as necessary to:

● Provide our services
● Meet legal obligations
● Maintain accurate assessment records

You may request deletion at any time, subject to regulatory limits.

6. Your Rights

You have the right to:

● Access your stored data
● Request corrections or updates
● Request account deletion
● Withdraw consent for data sharing
● Download your reports
● Restrict or object to data processing

Contact: support@tradebridge.ai

7. Cookies Policy

We use cookies to:

● Improve site performance
● Personalize experience
● Track analytics (non-identifiable)

You can disable cookies through your browser settings, but some portal features
may not function properly.

8. Third-Party Links

Our website may link to external sites.

We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not intended for users under 18.

We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

Revisions will be posted with an updated “Last Updated” date.

11. Contact Us

For any questions about this Privacy Policy:

📧 support@tradebridge.ai
🌍 www.tradebridge.ai